SERVICE CONTRACT

Pool and Spa Service Contract

Regular Price - $3,619
Book in February - $2,899
Book in March - $3,259
Regular Price - $1,499
Book in February - $1,299
Book in March - $1,399
Above Ground Pool Opening - $179
Remove and clean cover (see next 2 lines for options)- $129
Fold and store my winter cover
Leave cover spread out to dry
In Ground Pool Opening - $229
Remove and clean cover (see next 2 lines for options) - $169
Fold and store my winter cover
Leave cover spread out to dry
I would like a pool opening kit (chlorine, Pool Magic Spring & Fall with Phosfree and Algaecide) - $79
I would like my pH, alkalinity, calcium, salt and stabilizer balanced (to be invoiced, per KG @ bulk prices)
I would like a 7KG pail of pucks delivered - $10 off retail price
I would like my sand filter media cleaned - $69
I would like a pump and motor inspection - $29
I would like to have a Springtime Pool Cleaning (2 hour trip, includes commercial Aquavac) - more than one trip may be needed - $199
I have a spill-over spa attached to my pool - $169
I have a portable spa that is not attached to my pool - $209
I have a portable spa and no pool - $299
I would like weekly Spa Maintenance Service - $79 per visit
Agree
We will contact you shortly for payment: A minimum deposit of $200 is required to book pool openings. 
If you pay in full for pool opening, you save 5% if paid by March 15. Does not apply to packages.

*Pricing and Descriptions of Springtime Pool Services
Gold Pool Maintenance Package:
Includes pool opening and cover removal with pool opening kit. Includes initial cleanup (up to 2 trips at 2 hours each - extra time will be billed per "Springtime Pool Cleaning"). Bi-weekly Pool Maintenance Service in May, weekly Pool Maintenance Service in June, July, August and now includes weekly pool service in September. Pool closing with cover and cleaning of salt cells or filter cartridges is included. All chemicals are included. In order to get February and March discounts per page 1, Packages must be paid in full during February or March.

Silver Pool Maintenance Package:
Includes pool opening and cover removal with pool opening kit. Monthly Pool Maintenance Service from May to September, Pool closing with cover and cleaning of salt cells or filter cartridges is included. All balancing chemicals are included (customer pays for chlorine, algaecides, phosphate treatments, etc). In order to get February and March discounts per page 1, Packages must be paid in full during February or March.

Pool Opening:
Ladders, rails, slides, solar blankets and rollers, etc. will be cleaned and installed. Equipment and plumbing will be hooked up. If water level is high enough, equipment will be setup and started. We will clean, vacuum and scoop leaves for up to 30 minutes – this does not guarantee a clean pool. Additional cleaning, if requested, will be billed in 2 hour increments. If not requested, it will be assumed the customer has agreed to perform additional cleaning as needed.

Pump and Motor Inspection:
Remove loose debris from strainer basket, impeller and housing, blow dirt and dust from motor, clean and inspect pump body, motor, strainer basket and strainer cover for breaks or cracks, check o-ring for proper seal, clean vents and inspect for leaks. When requested, this service will be performed during the pool opening.

Sand Filter Media Cleaning:
Remove dial valve and inspect top 4” of sand. Remove and replace if needed. Replace dial valve and use Natural Chemistry Filter Perfect as directed. After Filter Perfect is allowed to soak for 6 hours the customer must backwash the filter and then start the system as usual.

Springtime Pool Cleaning:
If your pool is dirty, cloudy, and green and full of leaves after your opening, we can clean and clear up your pool. We will brush, vacuum (using our commercial Aquavac), backwash, skim the surface and add the necessary chemicals to clear the pool. (Chemicals are extra). Several trips may be necessary, as dirt can become stirred up by vacuuming and must settle before continuing. 

Portable Stand Alone Spa Opening:
Spa will be drained, anti-freeze will be removed, the spa surface and cover will be cleaned with the appropriate cleaners, the spa will be re-filled and the cartridges will be rinsed and washed, the spa will be started and balanced.

Spa Maintenance Service:
Test and balance spa water, clean water line, test operation of spa equipment, rinse filters. Does NOT include: draining and cleaning as needed. Does NOT include: day-to-day sanitizing of spa; owner is required to manage bromine/chlorine levels and water clarity.

Pool Maintenance Service:
Test and correct water balance, backwash filter, check and correct water level, visually inspect all equipment and plumbing, brush and vacuum pool every visit, skim pool surface, check and clean slides, diving boards, handrails, ladders etc, clean skimmer and pump baskets. Includes regular chemicals. Note: Pool must be cleaned and balanced before first visit for weekly Pool Maintenance and Silver Package Pool Maintenance customers.

Service Charges
Service calls include the first hour of service on-site and the travel charges to get to the site within Greater Moncton. Rates are : $129 for one technician and $169 for two technicians. It is at Waterworks discretion as to whether we send one or two technicians. Our Service Technician rates are $99 per hour plus $40 for his assistant. These rates begin when we arrive on-site and stop when we leave. Travel time is billed by KM; notes below. 

Travel Service Charges
Travel charges are billed for hourly jobs, and jobs outside of Moncton/Dieppe/Riverview. Travel time is billed per KM based on the round trip KM’s from our office to your house, according to Google Maps. Charges range from $0.90-$4.00 per KM depending on distance and crew size.

Owner Responsibilities
Allow at least 10 days after the pool opening before you plan to swim; it can take time to clear up cloudy or green pools. We must have access to yard, pool and pool equipment on the day we are scheduled to open, or a service call will be assessed. Power and water MUST be on during our service call.

Terms and Conditions
Pricing does NOT include HST.
If your pool is over 800 sq. ft. or if you have a water feature, extra charges may apply.
Cleaning and maintenance services do not guarantee equipment will operate without failure. For Gold Pool Maintenance and weekly Pool Maintenance customers we guarantee a clear pool at all times except in the event of major storms, flooding, power failure, equipment failure, customer neglect that leads to dirty water, or the existence of phosphates in the water.
Service Repairs to pools on the Gold Pool Maintenance will be invoiced at regular rates/product prices – 10%.
We are not responsible for the effects of hydrostatic pressure. Water exists in the earth and can, at times, cause liners to float, or concrete or fiberglass pools to pop out of the ground. We do not conduct soil water-saturation tests unless requested by a customer. Our Service technicians will assess apparent and observable site conditions, surface water, past and future weather forecasts in order to reduce the effects of hydrostatic pressure.
The customer is responsible for keeping their pool area safe, including drainage, non-skid decking, proper fencing and gates and accepts all responsibility for any injury resulting.

For more information or to print a copy of the Closing Contract, CLICK HERE
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