WARRANTY

Step 10 - Warranty

Over the years we have continued to improve our construction process through training, research and improved best-practices. We use more concrete, more deck supports, better drainage practices and more to make sure that your pool will last. Compare our warranty to our competition:

POOL WALLS

We guarantee the entire wall and bracing structure installed by Waterworks will perform satisfactorily and be free from manufacturing defects for 10 years from the date of installation.

POOL FLOOR

We guarantee the entire pool floor installed by Waterworks will perform satisfactorily and be free from manufacturing defects for 10 years from the date of installation. Warranty terms require Waterworks to close the pool each fall.

POOL PIPING

We guarantee the underground plumbing system installed by Waterworks will perform satisfactorily and be free from manufacturing defects for 5 years from the date of installation. Warranty terms require Waterworks to close the pool each fall.

POOL LINER

Waterworks guarantees the vinyl liner to be free of wrinkles upon installation. If your liner fails due to a manufacturing defect within the first 2 years, we will replace it at no charge, including water and chemicals. If the liner fails due to a manufacturing defect within 5 years, we will replace it at no charge. If the liner fails due to a manufacturing defect between the 5th and 10th year, we will discount the installation of a new liner by 30%.

POOL EQUIPMENT

Waterworks is a Totally Hayward dealer, which means that Hayward adds an extended parts warranty to each piece of their equipment on the job. Waterworks extends this warranty even further by including labor for the duration of the warranty (extended labor warranty does not apply to heaters). Warranty terms require Waterworks to close the pool each fall.

GENERAL

See pool contract for more details on warranties.

 

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